FAQ
The Questions People
Actually Want Answered
I've tried joint supplements before and felt nothing. Why would this be different? +
Fair question, and one most of our customers asked before ordering. We won't tell you this works for everyone, because nothing does. What we can tell you is that most joint pills lean on one or two ingredients, and standard fish oil leans on two fatty acids. Purify® is green lipped mussel oil extract from New Zealand, a different marine source with a broader range of fatty acids than EPA and DHA alone. Add a routine that gives it a real chance, 8 weeks at 4 softgels a day before you decide, and a 365 day guarantee so you find out for free. Same shelf. Different source.
How is this different from regular fish oil? +
Standard fish oil refers to a fish oil with a standard EPA (18%) and DHA (12%) omega 3 blend. Purify® is not fish oil. It is an oil extract from green lipped mussels, sourced from the pristine waters of New Zealand, blended with extra virgin olive oil, pure olive oil and vitamin E. That is the whole formula, three clean ingredients. It is made for joint and muscle support, not as a general omega 3. If you already take fish oil for your heart or other reasons, talk to your healthcare provider before changing anything.*
How long before I notice anything? +
Honestly, it varies, and this is not an overnight product. Some people notice something early. A lot of people don't, and that's normal. That is why the routine is 4 softgels a day for the first 8 weeks, then 2 a day. Joint support is a slow build, not a switch. Give it the full 8 weeks, pay attention to stairs, kneeling and getting back up, and then decide. If it isn't doing anything for you, the 365 day guarantee is there for exactly that reason.
Are the softgels easy to swallow? Any fishy aftertaste? +
They're small. Smaller than most fish oil softgels, and most people take all 4 at once with a glass of water. Purify® comes from mussels, not fish, and the softgels are made to go down easy. Some people still notice mild burping or an upset stomach at the start. If it bothers you, drop to 2 a day for a few days and build back up, and check with your provider if it continues.
How much do I take and when? +
4 softgels a day for the first 8 weeks. Then 2 softgels a day to keep going. Take them with water at a time you won't forget. Each bottle is 120 softgels, which is 30 days at 4 a day and 60 days at 2 a day. The first 8 weeks at 4 a day is a little under two bottles, so plan for that when you order. Consistency matters more than timing, so pick a time and stick to it.
Is it safe every day? Are there side effects? +
Purify® contains shellfish (mussel). If you have a shellfish allergy, do not take it. We'll be honest about the rest: marine oils can cause mild digestive changes in some people, like burping, an upset stomach or loose stools, usually early on. The formula is gluten free, dairy free and non GMO, third party lab tested, and manufactured in the USA from globally sourced ingredients. If you're pregnant, nursing, on prescription medication or have a medical condition, check with your healthcare provider before starting.
Can I take it with my other supplements or medications? +
For most people, other everyday supplements like a multivitamin or vitamin D are fine alongside it. Medications are different. If you take any prescription medication, including blood thinners, or you've been told to watch your intake of anything marine or omega based, ask your healthcare provider before adding Purify®. They know your full picture, and we don't.
When will it arrive? +
Orders ship within 24 to 48 hours, and most customers receive theirs within 5 to 7 business days in the US. Free shipping on every order. You'll get a tracking link by email the moment your order ships. Store in a cool, dry place after arrival.
What if it doesn't work for me? +
Every order is backed by our 365 day money back guarantee. Take it for the full 8 weeks, then keep going if you like it. If at any point it isn't doing it for you, reach out and we send every penny back. No shipping it back. No questions. This routine takes 8 weeks before you even drop to maintenance, so a 30 day guarantee would end before you knew anything. You shouldn't have to gamble on this one after a cabinet of half finished bottles.